We1wi Privacy Policy
We respect your privacy and are committed to protecting the personal data of all our platform users in Malaysia. Please read carefully how we collect, use, and store your information.
1. Information Collected
We collect various types of information to provide a smooth and secure service:
- Account Information: Name, email address, phone number, and your account registration details.
- Device & Browser Information: Technical data such as device type, IP address, browser type, and operating system language for security and performance analysis purposes.
- Local Payment Information: MYR transaction records and details required for processing deposits and withdrawals.
- Cookies & Usage Data: To help personalize your experience and ensure account security throughout your session.
2. Purpose of Information Use
The information we collect is used for:
- Processing account registration and identity verification.
- Managing financial transactions such as deposits, betting, and winnings withdrawals.
- Enhancing account security and preventing fraud.
- Providing support and communication with users.
- Analyzing platform usage to optimize user experience.
We do not sell or rent your personal data to third parties for marketing purposes without your consent.
3. Cookies & Tracking
To ensure the platform functions smoothly, we use cookies and other tracking technologies. Cookies allow us to save your preferences and securely maintain your session.
You can manage cookie settings in your browser, but some features may be affected if cookies are disabled.
4. Data Storage & Security
Your personal data is securely stored using modern security protocols and data retention standards compliant with international requirements. We implement encryption, strict access controls, and regular security audits.
We restrict access to personal data strictly to authorized staff and processors only.
5. Sharing Information with Third Parties
Your data will not be shared with third parties for commercial purposes without your permission. Information may be shared with service providers who perform support functions for the platform (such as payment processing and identity verification), provided they comply with our privacy and security standards.
6. User Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or outdated information.
- Deletion: Request deletion of your personal data, subject to legal and contractual requirements.
To exercise your rights, please contact our customer support team via the channels available on the website.
7. Privacy Policy Changes
We1wi reserves the right to update this Privacy Policy from time to time to comply with new regulations or improve data protection. Any changes will be posted on the website and will take effect immediately thereafter.
We encourage you to review this page regularly to stay informed of the current policy in effect.